This restriction prevents FTP transfers from taking a big part of the network bandwidth and slowing down the rest of the connections to the server. “Your bandwidth usage is restricted” – This message means that there is a bandwidth restriction for all FTP connections to the server. SiteGround customers can find it in the Client Area > Websites > Choose the domain name in question and click on All Site Options > go to the kebab menu > Server Details. You can refer to the documentation of your FTP client for instructions on how to change that.Īdditionally, if you are using your domain as an FTP host to connect to, it might not be resolving properly. You should review its settings and reconfigure it to match the limit.Īnother cause for this issue is if you are not using Passive mode with your FTP client. “ 421 – Too Many Connections” – This error indicates that your local FTP client is creating more than the allowed connections at a time – 8. More information on how to check if a port is blocked can be found here. “FTP connection timed out” – This happens when your Internet Service Provider is blocking the FTP port – port 21. The FTP port number that you should use is 21. “ECONNREFUSED – Connection refused by server” – You can see this error if you are using incorrect FTP port number. You should again verify your FTP login details in Site Tools > Site > FTP Accounts. inactivity Error: Failed to retrieve directory listing The TLS connection was non-properly terminated. “EAI_NONAME – Neither nodename nor servname provided, or not known” – The specified server hostname (or IP address) is not correct and the connection could not be established. How do I disable TLS in the FileZilla FTP program. You should check your FTP accounts from Site Tools > Site > FTP Accounts to see the exact path of your directory or create it if not present. define CNAMEs, distribution access logging and set the default index file. Connect to Rackspace Cloudfiles or any other. TLS mutual (two-way) authentication with client certificate. “530 Sorry, but I can’t trust you” – This error indicates that the directory which you are trying to access is no longer present on the server. Cyberduck is a libre server and cloud storage browser for Mac and Windows. You see details of FTP over TLS settings. Your main FTP login details are listed in your Site Tools > Site > FTP Accounts. If want secure communications, you can follow these steps to turn on FTP over TLS: 1. “530 Login authentication failed” – The error shows that your FTP hostname, username or password are incorrect. In most cases you will see Could not connect to server, but exact errors will vary depending on the issue. Depending on which type of account you sign up for, we offer differing numbers of free transfers.
Please note that downgraded accounts do not qualify for free transfers. For upgraded accounts it must be an inter-server upgrade to qualify. The most common FTP errors are related to incorrect login details supplied or an issue with the hosting server or the internet service provider. HostGator provides free transfers for new accounts within 30 days of sign-up, and to newly upgraded accounts.